FTC Urged To Investigate E-Mail Disclosure Of Patient List
The FTC was urged to investigate drug manufacturer, Eli Lilly for disclosing
over 700 patients names in an e-mail recently. Eli Lilly provided a daily
e-mail service that reminded Prozac users to take their anti-depressant
medication. These messages were sent without identifying the recipients.
However, when Eli Lilly decided to discontinue the service, it sent an
e-mail to its customers that included a long, publicly visible list of over
700 recipients under the previously blank "To:" header.
In its letter to the FTC, the ACLU charged that Eli Lilly's distribution of
the e-mail violated the company's posted privacy policy and constituted an
unfair trade practice in violation of Federal laws. The ACLU is calling on
the FTC to launch a full investigation into this case. This comes at a time
when a recent survey suggests that more people believe that the government
should have some involvement in regulating the Internet (See,
http://www.nytimes.com/2001/07/10/technology/10MARK.html for more
information on the survey).
†
"As if it needed to be emphasized, protecting personal privacy is perhaps
the single greatest challenge facing certain companies" stated Chad King of
...
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