Three Proactive Steps Hotel Operators Can Take To Mitigate ADA Financial Risks

Author:Mr Michael Gibbons
Profession:Lowndes, Drosdick, Doster, Kantor & Reed, P.A.

While federal lawsuits alleging violations of the Americans with Disabilities Act are not new, recent news coverage of current and ongoing lawsuits underscore that major hotel flags are particularly attractive targets for "ADA Testers". When such ADA suits are filed, the media in turn appears to find it newsworthy.

Here are three proactive steps hotel operators can take to mitigate the substantial financial risks associated with such ADA suits.

First and foremost, the hotel should retain a qualified ADA consultant to perform a comprehensive review of accessibility issues in the following areas: parking lot, lobby, retail and restaurants, common area restrooms, hotel amenities including pool and spa, and accessible guestrooms. Secondly, policies and procedures need to be reviewed or implemented (if not already in place) to address best practices with respect to making accommodations for persons with disabilities. Hotel restaurants, for example, need to have a minimum number of tables designed to accommodate persons...

To continue reading