10 Steps For Navigating Into The DMCA Section 521(c) Safe Harbor
Copyright infringement liability is one of the most publicized
and potentially costly legal risks facing online video sites,
social networks and other Internet sites which enable and
commercialize "user-generated" content. Whether
launching, operating, investing in or planning an acquisition of an
online business involving user-generated content, there is some
risk that such a business could attract copyright infringement
lawsuits. New media, social networking, gaming and Internet
companies (and venture capital and private equity firms that invest
in such companies) are advised to adopt practical strategies for
minimizing risk exposure to copyright infringement and other
liability arising from user-generated content.
Section 512(c) of the Digital Millennium Copyright Act
("DMCA") provides online service providers with defenses
against claims of copyright infringement liability for the
infringing acts of end users. Qualifying for eligibility under this
"safe harbor" is the most effective strategy for
minimizing copyright infringement liability, but failing to qualify
for this "safe harbor" does not mean an online service
provider is necessarily liable for infringement as other defenses
(e.g., fair use) may apply.
To help avoid lawsuits involving user-generated content, here
are 10 steps to help online service providers navigate into the
safe harbor provided by Section 512(c) of the DMCA:
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Designate A DMCA Agent With The Copyright Office
Designating an agent to receive notices of claimed copyright
infringement with the U.S. Copyright Office is straightforward
(mail in/deliver a form which contains identification and contact
information) and inexpensive ($80 filing fee). The individual
chosen should be knowledgeable about the DMCA procedures. The DMCA
imposes brief times to respond to DMCA compliant notices of
infringement, so consider also appointing an alternate agent who
has been trained and can act in compliance with the DMCA's
requirements in the event that the designated agent is temporarily
unable to do so.
-
Have A Working DMCA Notification System
Online businesses should include the following information in
their websites' publicly available terms of use: (i) name and
contact information of a designated agent to receive notifications
of claimed infringement and (ii) how and where copyright owners can
send DMCA compliant notices of claimed infringement.
-
Have A Reasonable Process For Dealing With DMCA Notices
And Terminate Repeat Infringers
Adopt, reasonably implement and inform subscribers of a policy
providing that the company may, when appropriate, terminate the
accounts of repeat infringers. Create a written policy that sets
out clear guidelines for suspending and terminating the accounts of
subscribers who infringe on the company's website and include
the repeat infringer termination policy in the site's terms of
use. The DMCA does not state what "reasonably
implemented" means and a variety of procedures for dealing
with DMCA compliant notifications are permitted provided
the service provider (i) terminates users who repeatedly or
blatantly infringe and (ii) does not actively prevent copyright
owners from...
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